Real Operational Impact

Software Built Around Real Warehouse & Fulfillment Challenges

For the past two years, Duoxsoft has worked as a dedicated engineering partner for a European fulfillment operation, building systems that support warehouse workflows, shipping, ecommerce, search and internal automation.

100K+ Orders
Processed
52 Countries
Shipped To
99%+ Shipment
Accuracy
2+ Years
Partnership

Case Study 01 — Desktop App

Warehouse Packing & Shipping Automation

The Challenge

As order volumes increased, warehouse staff relied on multiple manual steps to prepare shipments, print labels, validate products and communicate with shipping carriers. Packing errors and fragmented workflows slowed operations and created unnecessary overhead.

Our Solution

Duoxsoft developed a custom shipping management platform that became the operational hub of the packing process. Key capabilities included:

  • Product scanning and validation
  • Package weighing
  • Zebra label printing
  • PostNL integration
  • Automated customs paperwork for international shipments
  • Multi-language support
  • Shipment tracking
  • Order management workflows

By The Numbers

Two years in production, still running as the operational backbone of the warehouse:

100K+ Orders Processed To Date
52 Countries Shipped To
99%+ Shipment Accuracy
<1 min Pack & Ship Time, Down From ~5 Min
3x Order Volume Growth, Same Headcount
4x Peak Season Load Handled
99%+ Uptime, Automated AWS Updates
2 Maintenance Incidents In A Full Year

Operational Impact

  • Pack-and-ship time per order cut from around 5 minutes to under 1 minute
  • Customs paperwork for international orders now generated automatically, removing a manual bottleneck on every cross-border shipment
  • Shipment accuracy above 99% since launch, down from frequent manual errors
  • Shipping-related customer complaints cut by roughly 50%
  • Order volume has tripled with no increase in packing headcount
  • System handles 4x normal volume during peak season without issues
  • Used daily by the full warehouse team, five days a week
  • Supported multi-language warehouse teams

Technology

.NET 6 WPF PostNL API Zebra Printers SQL Server AWS
Case Study 02 — Android App

Mobile Parcel Scanning System

The Challenge

Warehouse staff needed a faster way to scan and process parcels while moving through daily operations. Manual lookup and entry slowed workflow efficiency.

Our Solution

Developed a dedicated Android application for barcode and QR-based parcel handling with real-time synchronization to warehouse systems.

Operational Impact

  • Faster parcel processing
  • Improved inventory visibility
  • Reduced manual lookup time
  • Better warehouse mobility

Technology

Android Native QR / Barcode Real-time Sync
Case Study 03 — AI Tooling

AI-Powered Product Translation Workflow

The Challenge

Managing multilingual product catalogs required repetitive manual translation work and slowed product onboarding across multiple markets.

Our Solution

Built an internal AI-powered translation assistant that allows teams to generate and manage product translations across multiple languages with minimal manual intervention.

Operational Impact

  • Replaced an outsourced manual translation service that previously cost more than €20,000 per year
  • Translation turnaround now roughly 3x faster, in line with the team's overall automation gains
  • Faster catalog management and product onboarding
  • Scalable multilingual workflow with minimal manual intervention

Technology

LLM API Multi-language Catalog Automation
Case Study 04 — Performance

Enterprise Search Modernization

The Challenge

Finding products quickly within a growing catalog became increasingly difficult, impacting both internal operations and customer experience.

Our Solution

Implemented Elasticsearch within the client's ecommerce ecosystem to replace slow database queries and provide fast, relevant product discovery.

Operational Impact

  • Faster product discovery
  • Improved search relevance
  • Better customer experience
  • Scalable search infrastructure

Technology

Elasticsearch PHP Search Infrastructure

Beyond Individual Projects

A Long-Term Engineering Partnership

Duoxsoft has worked alongside a European operations company for more than two years, contributing across every layer of their technical infrastructure.

  • Shipping Systems
  • Warehouse Operations
  • Mobile Applications
  • Search Infrastructure
  • AI Automation
  • Ecommerce Platforms
  • Internal Tools

We don't simply deliver projects.

We become part of the team responsible for improving operational efficiency over time.

Most agencies sell individual projects. We embed ourselves into a business and continuously improve its operations. That's the difference between a contractor and a partner.